VATAX Platform Terms And Conditions

For The Purposes Of These Terms And Conditions, The Following Words And Expressions Shall Have The Meanings Assigned To Them Below, Unless The Context Requires Otherwise:

VATAX: The Provider Of Electronic Tax And Zakat Advisory Services And The Owner Of The Trademark And Website.

Service: Includes The Services Provided By VATAX Through The Website, Including, Without Limitation, A Brief Written Professional Opinion, A Detailed Professional Opinion Based On A Case And Documents Submitted By The Client, Review And Filing Of Tax Returns, And Preliminary Analysis Of A Tax Case Or Treatment Based On Limited Information.

Detailed Written Tax Opinion: A Detailed Professional Written Analysis Within An Agreed Scope.

Filing Support: Technical Assistance In Preparing, Reviewing, Auditing, And Filing Tax Returns.

Client: Any User Who Requests One Of VATAX’s Electronic Services And Completes Payment Of The Applicable Fees.

Platform: The Website Or Any Electronic Channel Affiliated With VATAX Through Which Services Are Provided Or Requests, Documents, Or Payments Are Received.

Outputs: Any Opinion, Report, Analysis, Recommendation, File, Response, Or Result Provided By VATAX To The Client Based On A Requested Service.

Tax And Zakat Laws And Regulations: Include The Laws, Regulations, Rules, Instructions, Guides, Guidance, Decisions, And Circulars Related To Taxes And Zakat That Are Applicable At The Time The Service Is Performed In The Country To Which The Question Or Service Relates, As In Force At The Time The Service Is Provided.

No Service Provided Through This Platform Shall Be Deemed To Constitute:

A Full Tax Audit;

Legal Representation Before Official Authorities;

A Binding Ruling For Tax Authorities;

A Binding Ruling For The User;

A Substitute For A Full Examination Or Comprehensive Review Of All Client Accounts, Transactions, Tax Files, Or Zakat Files;

A Guarantee That Penalties, Claims, Objections, Or Differences In Interpretation By Competent Authorities Will Not Arise.

All Services Depend Solely On The Information, Data, And Documents Provided By The User.

The Service Is Provided Only Within The Defined Scope Of The Submitted Case.

The Results, Recommendations, Consultation, Or Opinion Do Not Extend To Any Transactions Or Taxes Other Than Those Agreed Upon And Paid For.

All Analyses Are Advisory By Nature Unless Otherwise Agreed In Writing.

Any Opinion, Analysis, Or Recommendation Issued By VATAX Represents A Professional Judgment Based On The Information And Documents Provided By The User And On The Laws, Regulations, And Interpretations Available At The Time The Service Is Provided, And Does Not Constitute A Guarantee That Competent Authorities Will Not Impose Obligations, Penalties, Or Claims.

VATAX Is Not Obligated To Update Any Opinion, Report, Or Output After Delivery Unless A Separate Update Or Follow-Up Service Is Agreed In Writing.

Creating A Request, Clicking The Acceptance Checkbox, Completing Payment, Or Using The Service Constitutes The User’s Explicit And Final Acceptance Of These Terms And Conditions. Such Acceptance Shall Have The Legal Effect Assigned To Electronic Transactions Under The Applicable Laws Of The Kingdom Of Saudi Arabia.

The User Acknowledges That The Version Of These Terms Published On The Platform At The Time Of Submitting The Request Is The Binding Version, Unless Otherwise Agreed In Writing.

The User Acknowledges And Agrees To The Following:

The Reports And Opinions Provided Are Intended Solely For The User’s Internal Use And May Not Be Generalized To Other Cases Or Shared With Persons Who Have Similar Cases.

They May Not Be Submitted As An Official Reference Before Tax Or Judicial Authorities Without Independent Review And Written Approval From VATAX.

All Information Provided To Describe The Case Subject To The Service Is Accurate, Complete, And Correct, And No Material Information Has Been Withheld From The Service Provider.

The Service Scope Is Limited To What Is Specified In The Request And Does Not Include Any Matters Not Expressly Stated.

The Submitted Case Relates To The User And The User’s Activity And Not To Any Third Party, Unless This Is Expressly Disclosed And Accepted By VATAX In Writing.

Any Deficiency, Error, Defect, Or Lack Of Clarity In The Data May Affect The Results.

The User Bears Full Responsibility For Decisions Made Based On The Service Outputs.

The User May Not Copy, Share, Sell, Redistribute, Or Modify The Service Results Or Outputs Received Without Prior Written Approval From VATAX.

Use Of The Service And Reliance On Its Results Are Entirely At The User’s Own Responsibility.

VATAX Shall Not, Under Any Circumstances, Bear Any Financial Or Regulatory Consequences Resulting From The Application Of The Results.

The User Must Respond To Requests For Clarification Or Additional Documents Within The Period Specified By VATAX, And Acknowledges That Any Delay Or Failure To Respond May Delay Service Performance Or Result In Closure Of The Request In Accordance With The Platform Policy.

VATAX Shall Not Be Liable For Any Inaccurate Or Incomplete Result Where This Arises From Deficiency, Inaccuracy, Incompleteness, Delay, Ambiguity, Or Lack Of Clarity In The Information Or Documents Provided By The User, Even If VATAX Was Not Aware Of This At The Time The Service Was Provided.

VATAX Does Not Guarantee:

Acceptance Of The Tax Treatment By Tax Authorities, As The Tax Authorities May Have A Different Or Opposing View;

That Tax Interpretations Will Remain Unchanged Over Time;

That The Transaction Will Be Free From Risks Or Disputes;

That Laws, Regulations, Or Their Interpretations Will Remain Unchanged After The Service Is Provided, And VATAX Bears No Responsibility For Such Changes;

Achievement Of A Specific Result, Acceptance Of An Objection, Avoidance Of A Penalty, Refund Of An Amount, Or Approval Of A Specific Treatment By Any Official Authority;

That The Outputs Will Suit Any Special Purpose That The User Did Not Expressly Disclose When Submitting The Request Or That VATAX Did Not Accept In Writing.

To The Maximum Extent Permitted By Law:

VATAX Shall Not Be Liable For Any Direct, Indirect, Consequential, Special, Or Incidental Damages Resulting From The Service Outputs.

The Maximum Limit Of Any Liability, If Any, Shall Be Limited To The Value Of The Fees Paid For The Service Subject To The Dispute Only.

No Liability Shall Arise For VATAX From Any Use Of The Outputs Outside The Service Scope, After Changes To The Facts, Laws, Regulations, Or Relevant Instructions, Where The User Has Not Described The Case Accurately, Or Where The Documents Are Weak, Insufficient, Or Unclear.

The User Agrees To Indemnify And Defend VATAX Against Any Claims, Losses, Damages, Costs, Or Expenses, Including Attorney And Consulting Fees, Arising From:

Providing Incorrect, Misleading, Unclear, Or Incomplete Information;

Improper Use Of The Service Or Its Outputs;

Violation Of Tax Laws, Regulations, Or Instructions;

Breach Of The Terms And Conditions Related To The Use Of Electronic Services;

Making The Outputs Available To, Sharing Them With, Or Allowing Reliance On Them By A Third Party Without Written Approval From VATAX.

Use Of The Platform Does Not Create A Legal Representation Relationship Or A Continuing Obligation, And The Relationship Is Limited Only To The Scope Of The Requested Service.

The Relationship Is Limited To Providing A Specific Service According To The Submitted Request That Meets The Required Conditions.

Any Expanded Relationship, Representation, Follow-Up, Or Attendance Before Official, Judicial, Or Tax Authorities Requires A Separate Written Agreement.

Providing The Service Does Not Create Any Obligation On VATAX To Accept Subsequent Services, Follow Up On The Client’s File, Or Respond To Additional Inquiries Outside The Agreed Scope.

The Performance Period Begins On The First Business Day Following The Day On Which Payment And All Requirements Related To The Case Are Received.

If Additional Information Is Requested From The User, The Period Shall Restart Once The Information Is Completed Again, And In Each Case VATAX Shall Not Be Responsible For Any Delay Caused By The User’s Late Response.

If The Client Requests And Pays For A Specific Service And VATAX Later Determines That The Content Of The Request, Consultation, Or Service Falls Within Another Service Category With Different Fees, VATAX Reserves The Right To Refuse The Service, Request Payment Of The Fee Difference, Or Amend The Service Scope, Without Any Liability.

Business Days Do Not Include Official Holidays Or Weekends In The Kingdom Of Saudi Arabia, Unless The Platform States Otherwise.

If The User Fails To Provide The Requested Information Or Documents Within The Period Specified By VATAX, The Platform May Suspend Or Close The Request, And This Shall Not Create An Automatic Right To A Refund After Execution Has Started.

VATAX Reserves The Right To Refuse Or Suspend The Service, In Whole Or In Part, Whenever It Determines That The Request Is Outside The Scope Of The Services Offered, Involves A Legal Violation, Conflict Of Interest, Material Deficiency In Information, Misuse Of The Platform, Or A Request For An Opinion Based On Undocumented Or Unlawful Facts, Without Any Liability, While Handling Any Paid Amounts According To The Approved Refund Policy.

VATAX Shall Not Be Liable For Delay Or Failure To Perform The Service Due To Circumstances Beyond Its Control, Including Without Limitation:

General Technical Failures;

Service Outages;

Natural Disasters;

Any Circumstances Beyond Control;

Pandemics, Government Decisions, General System Disruptions, Or Any Other Circumstances Beyond Control.

VATAX Commits To Maintaining The Confidentiality Of User Information And Any Shared Data, Cases, Names, Documents, Facts, And Records, And Shall Not Disclose Them Except As Required By Law, With The User’s Consent, Or To The Extent Necessary To Provide The Service In Accordance With Legal Requirements.

VATAX Commits To Collecting, Processing, And Retaining Personal Data And Documents Provided By The User Only To The Extent Necessary To Provide The Service And In Accordance With The Relevant Laws In The Kingdom Of Saudi Arabia, Including The Personal Data Protection Law And Its Implementing Regulations Where Applicable.

The User Agrees That VATAX May Process The User’s Data For Purposes Of Providing The Service, Communication, Issuing Invoices, Maintaining Statutory Records, And Improving Service Quality, In Accordance With The Privacy Policy Published On The Platform.

VATAX May Engage Technical, Professional, Accounting, Or Tax Service Providers To The Extent Necessary To Provide The Service, Subject To Their Obligation To Maintain Confidentiality Under Appropriate Arrangements.

VATAX Is Not Obligated To Retain Documents Or Files For Longer Than The Period Determined By Its Data Retention Policy Or Required By Applicable Laws, And May Delete Or Archive Them After The Statutory Or Operational Need Has Ended.

The User May Not Request A Refund Of Fees After VATAX Has Started Studying The Request, Reviewing Documents, Requesting Additional Information, Or Assigning A Specialist To Work On The Service.

The Platform May Accept A Refund Request Only Before Execution Begins, After Deducting Any Operational Fees, Banking Fees, Or Administrative Costs, Where Applicable.

VATAX May Reject A Refund Request If The Request Has Entered The Execution Stage Or If Failure To Complete The Service Is Due To The User’s Lack Of Cooperation Or Delay In Providing The Required Information Or Documents.

Prices Displayed On The Platform Shall Be Subject To VAT Where Legally Applicable, And Invoices Shall Be Issued In Accordance With The Laws And Regulations Applicable In The Kingdom Of Saudi Arabia.

All Intellectual Property Rights Related To The Platform, Templates, Methodologies, Code, Analysis Tools, Method Of Presenting Outputs, Reports, And Content Provided By VATAX Shall Remain Solely Owned By VATAX. The User Is Granted Only A Limited, Non-Exclusive License To Use The Service Outputs For Internal Purposes Only, Without Any Right To Copy, Publish, Resell, Distribute, Modify, Or Make Them Available To Others.

The User May Not Use The VATAX Name, Trademark, Logo, Or Outputs In Any Advertisement, Claim, Proceeding, Commercial Presentation, Or Professional Presentation Without Prior Written Approval.

The User Must Not Misuse The Platform, Attempt To Disrupt Or Hack It, Use Any Automated Means To Extract Data Or Copy Content, Or Harm The Security Of The Platform.

The User Must Not Upload Or Submit Any Files, Links, Or Content That Is Harmful, Unlawful, Or Infringes The Rights Of Others.

VATAX May Suspend Or Cancel The User’s Access To The Platform If The User Breaches These Terms Or Misuses The Service.

VATAX Reserves The Right To Amend These Terms At Any Time. Continued Use Of The Platform Or Requesting New Services After The Amendments Are Published Constitutes Acceptance Of The Amended Version.

Amendments Shall Not Apply Retroactively To A Service Requested And Paid For Before Publication Of The Amendment, Unless The Amendment Is Legally Required, Is In The User’s Favor, Or Otherwise Agreed.

Notices And Correspondence Related To The Service Shall Be Made By Email, Mobile Number, The User’s Account On The Platform, Or Any Electronic Channel Provided By The User. A Notice Shall Be Deemed Effective Once Sent To The Contact Details Registered With VATAX, Unless The User Proves Otherwise.

These Terms Shall Be Governed By And Interpreted In Accordance With The Laws Of The Kingdom Of Saudi Arabia. The Competent Courts In The City Of Jeddah Shall Have Jurisdiction Over Any Dispute Arising From These Terms Or The Services Provided Through The Platform, After Attempting Amicable Settlement For A Period Not Exceeding Fifteen Days From The Date Of Written Notice.